Refund Policy

Monthly and yearly subscriptions can be cancelled at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to Pro features until that date.

• Monthly subscriptions: No partial refunds are provided after service usage has occurred. If you cancel, you retain access until the period ends.
• Yearly subscriptions: No partial refunds after 14 days from the start of the subscription period unless required by applicable law.
• If you believe you were incorrectly charged, contact us within 30 days of the charge.

Because our services deliver digital intelligence reports and real-time data that cannot be "returned," we do not offer refunds for periods where the service was available and used. This is consistent with industry standards for SaaS intelligence platforms.

If you have a billing dispute, please contact our support team before initiating a chargeback. We are committed to resolving issues fairly and promptly.

Typical response time: within 1 business day.

In the event of extended unplanned downtime that materially prevents access to Pro features, we may offer service credits at our discretion. Credits have no cash value and are non-transferable.

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date.

For refund and billing questions, contact: